By Johanne Bouchard EBS Business Columnist Starting and building a new business or a new partnership – or even opening a new location of an established...
By Johanne Bouchard EBS Business Columnist In business and in life we must be mindful of how we project ourselves – particularly the first time we...
By Johanne Bouchard EBS Business Columnist Misunderstandings are a source of many problems affecting cooperation, collaboration, the successful outcome of partnerships, and productivity. “It was an...
By Johanne Bouchard EBS Business Columnist For many people, asking for a pay raise isn’t easy. I’ve coached many clients in negotiation, encouraging them to do...
By Johanne Bouchard EBS Business Columnist What once took weeks to get a response to a letter, now can take seconds. Online communication has many benefits,...
Follow-through: Not just for golf By Johanne Bouchard EBS Business Columnist I’m an avid golfer and look forward to practicing my swing these next few weeks,...
By Johanne Bouchard Explore Big Sky Business Columnist One aspect of effective business leadership is having a succession plan. It’s important to decide who can step...
Employee training pays dividends By Johanne Bouchard Explore Big Sky Business Columnist I notice and appreciate great customer service. It’s a pleasure to interact with someone...
Know your customers By Johanne Bouchard Explore Big Sky Business Columnist On April 1 we began the second quarter of the fiscal year. It’s an opportune...
By Johanne Bouchard Explore Big Sky Business Columnist In a recent column, I wrote about the value of overcoming fear in your life and career. After...