By Taylor Owens CONTENT MARKETING LEAD
Special advertisement
From its locations in Montana, Mountain Hot Tub has been transforming homes into personal sanctuaries of relaxation and wellness. Since its inception, this family-owned business has been dedicated to providing top-quality hot tubs, swim spas, saunas and cold plunges to residents across the state.
Founded by Bozeman locals Tom Walker and Scott Smith in 1979, Mountain Hot Tub continues to be locally owned and operated. Walker and Smith started Mountain Hot Tub by hand building wood tubs, one at a time. Since then, the company was purchased by a long-time employee and Mountain Hot Tub General Manager Kelly King in 2014, and has since grown to include six locations throughout Montana.
Mountain Hot Tub has gone on to be recognized by Aqua Magazine as one of the Top 100 pool and spa dealers many times and was inducted into the Aqua 100 Hall of Fame in 2005.
What sets Mountain Hot Tub apart from other retailers in the region is their unwavering commitment to customer satisfaction.
“We offer comprehensive service for all of the products we carry and stand behind all our product warranties for our customers,” Liza Salter, marketing manager at Mountain Hot Tub, said. “No matter how long ago you’ve bought a tub, swim spa, sauna or cold plunge from Mountain Hot Tub, we will do everything we can to make sure our customers are happy with their purchase and confident with any repair we complete for them.”
Mountain Hot Tub exclusively carries Hot Spring Spa brands of hot tubs, offering a variety of sizes starting at an affordable price point of $4,485. As the only saltwater hot tub dealer in Montana, they provide the world’s most sophisticated saltwater systems, which require less maintenance and fewer chemicals than traditional chlorinated hot tubs.
“We meet our customers where they are – we can outfit almost any home, backyard or indoor space to create an oasis of our customers’ dreams,” Salter said.
When you step into any Mountain Hot Tub location, expect to be greeted by “multiple smiling faces and a warm ‘Hello – how are you?’” The friendly and knowledgeable staff ensure that every customer feels at home and receives personalized attention.
“We hope to keep expanding through our Montana, offering the same great products and services,” Salter said. “We just opened our sixth location in Whitefish, Montana and are excited for the next chapter.”
A memorable customer story from the Whitefish store opening exemplifies Mountain Hot Tub’s dedication to overcoming challenges for their customers. A homeowner needed a hot tub delivered to a location deemed inaccessible by other dealers. Mountain Hot Tub took on the challenge, using a barge and crane for the first time to successfully deliver the hot tub, now enjoyed with a breathtaking view over Flathead Lake.
“We pride ourselves in problem-solving for our customers and meeting them where they are – no matter what the circumstance,” Salter said.
For the owners of Mountain Hot Tub, the most rewarding aspect of running their business is the people and communities they serve.
“Knowing that we are making our customers happy with the product and service we provide” is what they cherish most about living and operating in Montana.
Experience the ultimate in relaxation and customer service with Mountain Hot Tub. Visit their website mountainhottub.com or stop by one of their locations to start creating your personal oasis today.
